CONTACT US & FAQ's

How long does shipping take?

Standard shipping will usually take between 3-5 business days. Express shipping, if ordered by 12:00pm will arrive within 1-2 business days.

Is this company based in Australia?

Yes, we are based in Melbourne, Australia.

How do I purchase wholesale?

To place a wholesale order, please email info@bamsox.com - please write 'WHOLESALE' in the subject line and a member of our wholesale team will get back to you asap!

Where do I enter my discount code?

At the final stage of checkout, you will see an option to enter the discount code, you enter it there and then click apply.

Can I put my bamboo socks in the tumble dryer?

If you look after your socks, they'll look after you!! For the best results:
  • Machine wash inside out with cold water on the gentle cycle
  • Hang to dry or tumble dry with the lowest heat setting.
  • Do not bleach, iron or dry clean.

After washing, if the socks appear narrower, put the socks on when dry and they will return to their original size and fit. Not to worry, this is simply due to the Bamboo Fibre blend.

Money Back Guarantee T&C's:

100% money back guarantee only valid for purchases of our 3 and or 5 pack of bamboo socks. Simply try out one pair of socks and if you're not 100% satisfied, post back the remaining unused and unworn pairs in their original packaging, to us at BAM SOX for your money back on the full purchase price. Return shipping at customer's expense. 

Email us at info@bamsox.com to initiate your refund. 

How do I get in touch?

CONTACT US on info@bamsox.com and we will respond within 48 hours.